Due to rapid growth of technology, business organizations have switched over from the traditional method of selling goods to electronic method of selling goods. Business organizations use internet as a main vehicle to conduct commercial transactions. Online stores do not have space constraints and a wide variety of products can be displayed on websites. It helps the analytical buyers to purchase a product after a good search.
Top 6 reasons given by shoppers in buying through internet:
1. Convenience of Shopping at home.
2. Wide variety / range of products are available.
3. Good discounts / lower prices.
4. Get detailed information of the product.
5. We can compare various models / brands.
6. Saves time and efforts.
Convenience of online shopping
Customers can purchase items from the comfort of their own homes or work place. Shopping is made easier and convenient for the customer through internet. It is also easy to cancel the transactions. The following table depicts the factors which motivate the online shoppers to buy products online.
No pressure shopping
Generally, in physical stores, the sales representatives try to influence the buyers to buy the product. There can be some kind of pressure, whereas the customers are not pressurized in any way in online stores.
Online shopping saves time
Customers do not have to stand in queues in cash counters to pay for the products that have been purchased by them. They can shop from their home or work place and do not have to spend time traveling. The customers can also look for the products that are required by them by entering the key words or using search engines.
Companies display the whole range of products offered by them to attract customers with different tastes and needs. This enables the buyers to choose from a variety of models after comparing the finish, features and price of the products on display, Sometimes, price comparisons are also available online.
Availability of online shop
The mall is open on 365 x 24 x 7. So, time does not act as a barrier, wherever the vendor and buyers are.
Online consumers can track the order status and delivery status tracking of shipping is also available.
Online shopping saves money
To attract customers to shop online, e-tailers and marketers offer discounts to the customers. Due to elimination of maintenance, real-estate cost, the retailers are able to sell the products with attractive discounts through online. Sometimes, large online shopping sites offer store comparison.